To our Community,
Your health, welfare, and safety are extremely important to us. As COVID-19 increases its impact on our world, state, and communities, I would like to take a moment of your time to share need to know information that will help you act responsibly to ensure our community safety.
Internally, we are closely monitoring the situation and following the recommendations made by the Center for Disease Control (CDC) and the World Health Organization (WHO) when possible. We are implementing our Pandemic Plan, which means we are cleaning our facilities more thoroughly and frequently, requiring sick employees to stay home, preparing a portion of our personnel to work remotely, encouraging frequent hand washing, and recommending social distancing.
One of the recommendations from the CDC is to encourage our employees and customers to limit their face-to-face interaction as much as possible. At FNB Osakis, we are fortunate that we have been proactive over the last few years and have already established multiple ways to allow your banking to be done electronically. Many of you have already taken advantage of our electronic banking tools like Online Banking, Mobile Banking, and a Mobile Deposit-Taking ATM in our front lobby. For those of you who may not yet have experienced these services, please let us know if you need help getting your accounts set up, and we would be happy to help walk you through the process! In addition, you can get cash at our ATM locations.
For those seeking the help of a teller, we encourage you to use our Drive-Up window to allow for some space and distance. For those desiring face-to-face interaction, know that we will be keeping our doors open for those that need to come into the lobby. Lastly, for those who wish to talk with a lender or open a new account, please call and make an appointment.
Thank you for your patience and understanding in this challenging situation.